We are currently monitoring Government guidlines daily, and whilst most orders are dispatched within 24 hours of ordering, some may take 1-2 days to process.
They may also be subject to delays within the postal network.
Currently we are experiencing severe delays with UK 2nd Class mail and international shipments, with orders taking between 4-8 weeks to deliver in some locations such as Australia, Italy, Germany, Spain, New Zealand and the United States.
We strongly recommend ordering as early as possible and selecting a tracked shipping method for Christmas presents.
If you wish to contact us, you can do so by emailing and a member of our customer service team will respond as soon as possible.
When emailing please remember to give as much information about your query as possible, such as order numbers, products your having trouble with and the url of the store you are using.
If you want to return an item, you can find out how and where to do that here.